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Virginia Department of Medical Assistance Services

600 East Broad Street
Richmond, VA 23219

(804) 786-6145

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Contact Information

(804) 786-6145

Who We Are

Medical Assistance Services oversees the provision of services and programs to the elderly and individuals with disabilities.  You can learn about long-term care programs, PACE programs, Waiver services, Money Follows the Person, transportation services, and more. Home and Community Based Waivers available to Medicaid beneficiaries include:

  • Day Support for Persons with Intellectual Disabilities;
  • Commonwealth Coordinated Care Plus (CCC Plus)
  • Assisted Technology
  • Intellectual Disabilities Supports (ID);
  • Developmental Disabilities Supports (DD);
  • Long Term Services and Supports (LTSS)
  • Money Follows The Person (MFP);
  • Programs of All-Inclusive Care for the Elderly (PACE).

For Cardinal Care Medicaid recipients:

  • For general questions, contact the Recipient Helpline at 804-786-6145;
  • • For questions related to the Consumer Direction Cardinal Care Medicaid Waiver contact 866-259-3009.

Who We Serve

Languages Spoken
Service Area(s)

Cost & Payment Methods

Fee Structure
No Fee

Residency Requirements
Serves residents of Virginia.

Available 24/7

Intake Process
For enrollment information, please visit or call 1-855-242-8282 (Toll Free), 1-888-221-1590 (TDD) Mon-Fri 8:00 am to 7:00 pm Sat: 9:00 to 12:00 pm.
Documents Required
Call for details
Self Refer
Provider Refer
Intake Contact Email
Intake Contact Telephone
(800) 552-8627